FAQ

Q. What is the screening process you undertake on your nannies and babysitters?

A. All of our nannies and babysitters are employed by Evelyn Johnson Baby Sitting. Each candidate has been interviewed face and goes through the process of our background checks. All sitters and caregivers hold a National Police Check, a valid Working With Children Check (WWC) and a current First Aid Certificate with CPR training that covers choking hazards. They have relevant child related experience and/or childcare qualifications and we conduct a minimum of two child-related reference checks. We pride ourselves in providing our families with skilled and trustworthy care givers who are interested in early childhood and child development

Q. Does it cost anything to register a babysitting request on the website?

A. No, there are no fees when submitting a request for a quote or checking availability on our site.

We offer competitive rates where children are cared for by an experienced baby-sitter with a passion for early childhood development and child care experience. We offer both casual babysitting and part time roles to suit every family's child care needs. There are no hidden fees - The price we quote is the price you get!

Please view our Services & Pricing page for details.

Q. I've submitted a request for a quote, how long does the booking process take?

A. Each babysitting request is unique according to your location and our availability. Once you have submitted your request, one of our trustworthy babysitters in Newcastle will review your request, check our sitters calendars and provide a quote via email. Unfortunately our fees are non negotiable.

To secure your booking fill out our credit card authorisation form online (click here)

Q. Can I meet the babysitter beforehand?

A. If you request this as part of your booking, please let us know when submitting your quote request so we can make arrangements. Alternatively, you can request that the sitter arrive half an hour earlier than required to allow for introductions.

 

Q. What are our obligations and responsibilities as a parent engaging a babysitter?

A. As a family that have engaged one of our care givers, you are required to provide a safe environment for them to work in. Our staff are not able to care for more than the number of children that was discussed in the original scope of works for safety reasons.

 

Q. What additional housekeeping duties do you provide?

A. Our babysitters are not housekeepers, however our sitters are expected to keep all children’s rooms and living areas clean and tidy during each session. For long term arrangements they may help with children’s laundry, changing bed linens, and help with preparation of children meals.

 

Q. Do you offer overnight babysitting/nannying? 

A. Yes, some of our babysitters/nannies can do overnight stays. We will require detailed instructions on what is required during this service. You can learn more here. We do offer live out nannies however live in nannies are not something our service offers.

 

Q. How many children can one babysitter care for during a booking?

A. For safety reasons we recommend a 1:4 babysitter: child ratio. This will depend on the needs and ages of the children, experience of the sitter and if a parent is onsite.

 

Q. How do I pay the babysitter?

A. ​​Credit Card details that were submitted during the booking process are kept for security and payment. The total amount will be charged at the conclusion of our service. All booking cancellations will incur a 50% fee of your total booking.

We offer flexible payment plans for long term babysitting arrangements. Which include:

Pay via Direct Deposit

Account Details

BSB: 650 000

Account Number: 508736705

Account Name: Cassandra Johnson

Pay via Credit Card

We can accept Visa and MasterCard payments on site and online. Please note credit card payments incur a 2.2% fee.

Superannuation and PAYG withholding tax has been calculated into your booking rates.

 

Q. What qualifications do your babysitters have?

A. Our babysitters have a variety of qualifications ranging from formal childcare or nanny qualifications, to life experience as mothers and experience caring for siblings/family. All babysitters must have a minimum of 3 year’s previous experience working with children, hold a current First Aid certificate, have undergone CPR training, have an approved current Criminal Conviction Report (CCR) and Working with Children Check (WWC).

Q. Can the babysitter transport my child to and from activities?  

A. Yes, we do offer chaperone services. If you require your child to be transported, you will need to consider the organisation of car seats (if required). Our babysitters hold a current NSW drivers licence and registered vehicle. Please discuss with your caregiver any travel arrangements prior to commencement of the service.

Q. What Babysitting Services do you offer?

A. We offer a vast range of childcare services. We can tailor make a package for your household and negotiate the babysitting services you would like to include!

DO YOU HAVE A BABYSITTING JOB?

Contact our friendly team of baby-sitters and let us know how we can help your family! We are your local childcare provider that babysit kids!

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Newcastle NSW 2300, Australia

ABN: 80491608527